Your privacy is important to us and we are committed to ensuring that it is protected. Any information you provide to Exclusive Chauffeur will be held with the utmost of care. If we ask you to provide certain information by which you can be identified, you can be assured that it will only be used in accordance with this privacy statement.

We use your personal information to facilitate the services you request. We have tailored our privacy policy to attempt to adequately inform you of the use of your personal information.

Data Collection

By supplying your email address, you permit Exclusive Chauffeur  to contact you via email, in return, we promise never to supply your email address to any third party.

We use the information you provide about yourself when placing a request only to complete that request, communicate with you and improve our services.

We use Personally Identifiable Information to customise the Site, to make appropriate service offerings, and to fulfil information requests from the Site. We may also use personally identifiable information to contact visitors in response to specific inquiries, or to provide requested information.

The information we collect about you helps us to clarify your needs so we can look after you better. We may use this information to personalize your experience when you visit us.

We do not sell or give away information that can be directly associated with you to any other party.

We do not sell or give away any customer contact information or personal details of any kind to other parties.

We do not share your information with outside parties except to the extent necessary to complete a request.

Please be aware too that we may be forced to disclose information to the government under certain circumstances. At our sole discretion, we reserve the right to disclose information to law enforcement or other government officials if it is demanded in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us to legal liability.

We take reasonable measures to maintain your information securely. However, sites, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to visitors, Passengers or Customers for any such occurrences.

Although we attempt to always protect your privacy, we do not promise, and you should not expect, that your personally identifiable information will remain private. Personally identifiable information collected by Exclusive Chauffeur  is stored as securely as we can and is not accessible to third parties by default or intention.

If you have any questions at all about our privacy policy, please contact us by telephone at: +64 2102637848; or by email at: info@exclusivechauffeur.co.nz

External Links

Although the Site may include links providing direct access to other Internet resources, including websites, Exclusive Chauffeur is not responsible for the accuracy, content of information contained in these Internet resources or how they may treat your personal information.

Links from the Site to third-party sites do not constitute an endorsement by Exclusive Chauffeur of the parties or their products and services. The appearance on the Site of third-party advertisements and product or service information does not constitute an endorsement by Exclusive Chauffeur, and Exclusive Chauffeur has not investigated the claims made by any advertiser.

We encourage you to read the privacy statements of these linked Internet resources or sites as their privacy policies may differ from ours.

Cookie Policy

The Site may use cookies. By continuing to use the Site you are giving consent to cookies being used. We use cookies to provide you with the best possible experience. We use cookies for web analytics and also in our communication pages.

We will only use personal information provided to us for the purpose of administering, evaluating and improving the Site. It may include:

  • your IP address;

  • the search terms you used;

  • the pages you accessed on the Site and the links you clicked on;

  • the date and time you visited the Site;

  • the referring site (if any) through which you clicked through to the Site;

  • your operating system

  • the type of web browser you use; and

  • other incidental matters such as screen resolution and the language setting of your browser.

Cookies, which are text files placed on your computer, are used for a variety of reasons. We use Cookies to obtain information about the preferences of our visitors and the services they select.  We do this to improve the value of the Site and the materials available on the Site. We may collect login information, including, but not limited to, IP addresses, ISPs, and browser types, to analyse trends, administer the Site, track a user’s movement and use, and gather broad demographic information.

The Site may use Google analytics tools to help analyse how users use the Site. The tools may use cookies, to collect standard Internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the Site (including your IP address) is transmitted to Google. This information is then used to evaluate visitors use of the Site and to compile statistical reports on website activity for Exclusive Chauffeur

We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information of visitors to the Site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from the Site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill in-form on the Site.

The statistical information referred to above will be viewable by Site Administrators and relevant parties at Exclusive Chauffeur only.

Credit/Debit Card Information

We do not store your credit/debit card information once your booking has been processed unless we have your prior consent to do so.

Changes to the Privacy Policy

Exclusive Chauffeur reserves the right to change, update or modify our Privacy Policy at any time so please review it frequently. If we make material changes to the Privacy Policy, we will attempt to notify you of these changes by means of a notice on the home page of the Site.

Statutory Rights

Nothing contained in our Privacy Policy can affect the statutory rights of the Passenger or the Customer.

Questions or Complaints

If you have any questions or complaints, please contact Exclusive Chauffeur. Exclusive Chauffeur Ltd can be reached by telephone at: +64 2102637848; or by email at: info@exclusivechauffeur.co.nz

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